Claims Service You Can Count On

If the unexpected happens, we’ll be with you every step of the way. Our industry-leading claims service is focused on helping you regroup and restore, with as little interruption as possible.

Need to make a claim? Let’s get started.

There When You Need Us Most

American Family provides the exceptional, caring service you need, when you need it most. When you make a claim with us you’ll have access to:

• The expertise of a local insurance agent who knows you and how best to support you.
• The caring support of a claims specialist ready to step in and keep things running smoothly.
• The ease and convenience of an online option for submitting your claim.
• The reassurance of 24/7 phone support to keep your claim moving.

Restore Your Home With Confidence

American Family Insurance’s Certified Repair Program

When it’s time to repair your home, our Certified Repair Program takes the time, stress and guesswork out of finding a certified contractor. It’s good to know your home is in qualified hands.

Quality. Three-year workmanship warranty.

Quick. Home repairs often begin sooner than with non-CRP contractors.

Easy. No need for multiple estimates.

Convenient. No messy billing. The bill (minus deductible) is sent directly to American Family.

Reliable. Our contractors meet the highest ratings for repairs and customer service.

Paying for your repairs out of pocket?

Good news! Our Certified Repair Program can charge you the same, discounted rates American Family pays. We’ll help you find a reliable contractor to help make sure you get charged the fairest price.